Square Enix had to temporarily cease sales of Final Fantasy XIV due to the tremendous success of its latest expansion, Endwalker.
Write on the Final Fantasy XIV website, Producer and director Naoki Yoshida stated that the sheer volume of people playing Endwalker has far exceeded Square’s server capacity. In order to reduce the long waiting times for players to sign up, the company has decided to stop selling Final Fantasy XIV to new players in order to temporarily stem the tide of incoming server traffic.
Screens – Final Fantasy XIV Online Endwalker
“Players are currently experiencing extremely long waiting times due to the dense concentration of game hours that far exceed our server capacities, especially at peak times,” said Yoshida.
“In addition, players with an active subscription can priority sign-in, but free trial players cannot sign in outside of the late hours of the night and early morning. We will therefore temporarily suspend new registrations for the free trial, ”he added.
This move is aimed at new players only in order to give existing players a better chance to jump into Endwalker. Therefore, expansion packs and digital upgrades of the Collector’s Edition will remain on offer so that existing players can upgrade as needed.
The temporary suspension of FFXIV sales will be rolled out gradually over the next few days as Square Enix negotiates with retailers. The company is also suspending new ads for Final Fantasy XIV.
This isn’t the first time FFXIV has been taken off sale. Square Enix warned in advance that it would face severe congestion for Endwalkers. The quality of Final Fantasy XIV has clearly gotten around, and our ongoing review of Endwalker certainly seems to suggest that the latest expansion lives up to the game’s legacy. Yoshida apologized for the login problems and offered those affected free playtime.
Matt Purslow is the UK news and entertainment writer for IGN.