6 million Germans could soon win 1,000 euros: clarify your request in one letter

Thousands of lawsuits are currently underway against German law firms. If you have legal protection insurance, you can hire a lawyer immediately without the risk of costs.
However, legal experts from Stiftung Warentest recommend: First, seek damages from Facebook’s parent company, Meta. A sample letter helps with the correct wording. Also, experts recommend attaching spam or virus emails and screenshots of unsolicited text messages you received recently as evidence.

First, you can send the complaint by post (impressum-support@support.facebook.com), but then Meta may not acknowledge receipt. Stiftung Warentest recommends waiting three days for returns, after which all that remains is the printout and the good old registered letter with return receipt, which you should send to Meta’s European headquarters in Ireland.

The cost of this varies depending on the weight. In addition to the international postage for the letter (from 1.10 euros), there is 3.50 euros for international registered mail and 2.20 euros for the acknowledgment of receipt. With a standard letter, the whole thing costs €6.80.

If Meta can still manage, the 6.80 euros are gone. But you don’t have to act right away. According to Stiftung Warentest, the claim for damages is time-barred end of 2024 at the earliest.

But if you invest a few euros in registered mail, you can enter an arbitration commission free of charge after an unsuccessful request. This in turn stops a statute of limitations. Either way, the financial risk is manageable for you.

Source link